If you want to set up an online store, you need the right technical foundation. E-commerce store systems provide this. This refers to a software solution that helps you digitally manage products, process payments, and organize your entire sales process online.
Many also refer to an e-commerce platform or a shop system. This always refers to the infrastructure on which your digital commerce is based.
There are big differences in the technical implementation.
Most modern e-commerce systems can be roughly divided into three models :
- SaaS (Software as a Service) : These e-commerce systems, such as Shopify, are a ready-made solution that runs via the browser. Hosting, updates, and security are included. You don't have to worry about servers and can get started right away.
- Open Source : Here, you get the source code, which you install, maintain, and extend yourself. Systems like WooCommerce or Shopware offer maximum flexibility but require technical knowledge.
- On-Premise : This option is operated entirely within your own IT infrastructure. It is suitable for large corporations or projects with extremely high data protection requirements.
Especially for small and medium-sized businesses, it's important to choose a system that not only fits your product range but is also compatible with your budget and resources. An oversized shop system won't offer you any advantages if you can't operate or expand it.
You can find out more about getting started and implementation in our article on the right e-commerce agency.
Why is choosing the right shop system crucial?
If you want to sell online, the choice of shop system influences your overall business success. The system determines how your customers shop, how well you can scale, and how efficiently your team works. From conversion to long-term performance, the platform is the technical foundation for your shop.
A common mistake when selecting a system : thinking too short-term. Many people start with a simple system, but later realize that it lacks features or its expandability is limited. Then a change becomes necessary, which costs time, money, and stress.
The opposite also happens : You start with an oversized solution that slows you down unnecessarily and consumes resources.
What's crucial is that your shop system not only fits your business model today, but also grows with it in six or twelve months.
Check carefully :
- How quickly can new functions be integrated?
- How well does your shop perform as traffic grows?
- How flexible are you in customizing layouts, checkout, or product logic?
If you want to scale, you should also consider the enterprise segment. Solutions like Shopify Plus offer exactly the features you need for rapid growth.
You can read more about this topic in the Shopify Plus Benefits article.

Types of e-commerce shop systems at a glance
There are many e-commerce systems available, but not all are suitable for every project. The key is how much control, customization, and maintenance you want to take on.
Basically, the systems can be divided into three groups :
SaaS systems: Software-as-a-Service solutions like Wix, BigCommerce, or Shopify are ideal if you want to get started quickly. You don't need your own server infrastructure and benefit from regular updates, high security, and quick setup. Many of these providers offer simple drag-and-drop editors and integrated marketing features.
Open source systems: If you're looking for maximum control, systems like WooCommerce, Shopware, or Magento are a good choice. You get access to the source code and can completely customize the system to your needs. This usually requires a development team and you have to take care of hosting and security yourself.
Enterprise systems: For scaling brands and large projects, enterprise solutions like Commercetools, Scayle, or Shopify Plus are suitable. These systems offer API-first architectures, headless flexibility, and powerful features for international shops, multi-store structures, and data-driven marketing.
A detailed comparison of Shopify Plus and BigCommerce Enterprise will help you better understand the differences. You'll also find helpful insights for complex requirements in the Commercetools vs. Shopify comparison.
The best e-commerce platforms in comparison 2025
Not every shop system is the same. Depending on your budget, target audience, and business model, you need different features, different freedoms—and a different technical infrastructure.
In the following table you can see at a glance how six of the most popular e-commerce shop systems differ:
platform |
Pricing model |
Target group |
Special features |
Shopify (Basic – Advanced) |
SaaS, from approx. €27 (Basic) to approx. €384 (Advanced) per month |
Startups, growing D2C brands |
Fast setup, huge app store, intuitive operation, ideal for fast go-to-market, comparison with WooCommerce, Shopware, Magento |
Shopify Plus |
Enterprise SaaS, starting at approximately $2,000 per month |
Scaling Brands & Enterprise Teams |
API-first, multichannel with Shopify Markets, headless possible, comparison with BigCommerce Enterprise, Commercetools, Scayle |
WooCommerce |
Open source, hosting & plugins are subject to payment |
WordPress users, SMEs with tech experience |
Own hosting, flexible & developer-friendly, high maintenance effort, comparison with Shopify |
Shopware |
Open source (community) or SaaS (from Rise tariff) |
SMEs & medium-sized businesses in the DACH region |
Strong CMS functionality, made in Germany, API-driven, comparison with Shopify |
Magento (Adobe Commerce) |
Open Source & Enterprise (license costs on request) |
Corporations, B2B commerce with complex requirements |
Highly customizable, large development team required, Magento vs Shopify |
Wix eCommerce |
SaaS, from approx. €20/month |
Sole proprietors & creatives |
Simple modular principle, fast implementation, limited scalability, Wix vs Shopify |
Scayle |
License & revenue-based (custom pricing) |
High-volume fashion & lifestyle brands |
Headless, high-performance multi-store solution, also suitable for marketplaces |
What functions should a shop system definitely have?
A good e-commerce shop system is more than just a digital shopping cart. When choosing a system, you should pay attention to certain core features that will determine long-term success or frustration. It's especially important that the system is designed not only for today, but also for your future growth.
Important basic functions at a glance:
- Product management : Variants, stock levels, digital products and bundles must be easy to maintain
- Payment providers : The platform should integrate common providers such as PayPal, Klarna, credit card or Apple Pay as standard
- Shipping & Taxes : Automated tax rates and configurable shipping zones help you scale
- Multichannel capability : Your products should not only be visible in your own shop, but also on platforms such as Instagram, Amazon or eBay
- Legal certainty : GDPR-compliant cookie banners, cancellation policy, terms and conditions and invoicing – ideally solvable directly via plugin
- SEO & CRO features : Structured URL handling, loading times, meta fields and conversion optimizations such as upselling, bundles and one-click purchase
In addition, the system's expandability is important. Especially if you're planning a B2B setup or want to map hybrid models like B2B2C, you need flexible API interfaces and an ecosystem with functioning extensions.
Some platforms offer you specialized Conversion tools built right into the system . Learn more in our article on Shopify Plus CRO services.

Shopify in Focus: Why so many rely on the shop system
If you're into e-commerce, you'll hardly be able to ignore Shopify. It's one of the most popular platforms worldwide, primarily because it's easy to get started and scales up as you go.
What many appreciate about Shopify:
- You don't need a development team for the first steps
- Themes, payment providers, taxes and shipping are configured in just a few clicks
- The App Store provides you with thousands of extensions – from email marketing to warehouse management
- Multichannel selling works directly – for example, via social media or marketplaces
As your store grows, you can grow within the system. Switching from a Basic plan to Shopify Advanced or Plus is done without switching platforms. Shopify Plus You benefit from API access, advanced automation and customized checkout solutions.
In short:
Shopify is suitable for ambitious beginners, while Shopify Plus is a solution for growing brands with enterprise ambitions. We'll show you the differences between the two options in detail in the article Shopify Advanced vs. Shopify Plus.
If you need support, you can find a suitable Shopify Plus agency here that can assist you with setup, migration, or custom development.
Enterprise shop systems in comparison
If you're looking for an e-commerce system for large product catalogs, international markets, or complex processes, enterprise solutions are in a league of their own.
It's no longer just about design and ease of use, but also about scalability, API logic, performance, and individual customization. Shopify Plus is a strong player in this area.
But how does the system compare directly with other enterprise solutions?
Shopify Plus vs. Magento
Magento is aimed at development teams with high demands on flexibility. The platform is Open source , which means you can build everything yourself – but you also need the appropriate resources.
Shopify Plus, on the other hand, relies on SaaS performance with API access . You get a stable foundation that you can expand without starting from scratch.
You can find more details here : Shopify Plus vs Magento.
Shopify Plus vs. NetSuite
NetSuite is more than just a shop system—it's a complete ERP with commerce integration. Its focus is on corporate management and financial control.
Shopify Plus scores with With a commerce-first architecture , lightning-fast setup, and a massive partner ecosystem, Shopify Plus is often the leaner choice if your focus is on sales.
Read the full comparison in : Shopify Plus vs NetSuite.
Shopify Plus vs. Zoey
Zoey is on B2B commerce specialized. Pricing scales, customer roles, and offer functions are standard.
Shopify Plus can also be optimized for B2B with suitable apps and APIs, but offers you more freedom in design and brand building.
You can find all the details in the comparison : Zoey vs Shopify Plus.
Shopify Plus vs. Scayle
Scayle is the tech stack behind About You – a headless system with a content commerce focus. You get maximum control, but you need a Enterprise-grade developer infrastructure .
Shopify Plus offers more convenience and out-of-the-box features – ideal for teams that want to launch faster.
Here's a direct comparison : Scayle vs Shopify Plus.
Shopify Plus vs Commercetools
Commercetools relies on Composable Commerce : You build your system from microservices, APIs, and custom frontends. Maximum flexibility meets high development effort.
Shopify Plus, on the other hand, provides you with a structured environment with plug-and-play features while still offering extensive API flexibility.
All differences at a glance : Commercetools vs Shopify Plus.
Differences at a glance
category |
Shopify Plus |
Magento |
NetSuite |
Zoey |
Scayle |
Commerce tools |
System type |
SaaS with API access |
Open Source |
ERP with commerce module |
B2B-focused SaaS system |
Headless Commerce Stack |
Composable Commerce Platform |
Technical entry barrier |
Low to medium |
High (dev-heavy) |
High |
Medium |
High |
High |
B2B functions |
Expandable via app/API |
Native B2B modules available |
Possible, but focus is on ERP |
B2B features natively |
Possible with individual development |
Headless B2B with microservices |
Headless Ready |
Yes, API-first with Storefront API |
Yes, about additional development |
Restricted |
No (not in focus) |
Yes, content & commerce strictly separated |
Yes, headless & API-centric |
Design flexibility |
High, with themes or Liquid Code |
Very high (completely individual) |
Low, because ERP-based |
Medium (B2B templates) |
Very high, completely individual |
Very high, but frontend must be built completely |
Speed during setup |
Fast, because preconfigured |
Slow (depending on the team) |
Slow (ERP implementation) |
Medium |
Medium to long |
Long (complex architecture) |
Adaptability / Flexibility |
High with extensions and API |
Extremely high |
Strong, but only through partners |
Medium |
Extremely high |
Extremely high |
Cost structure |
Sure, from $2,000/month depending on sales |
Variable, high initial costs due to development |
Expensive, license and consulting costs |
Fixed prices, graduated according to the number of customers |
Depending on project volume, usually enterprise level |
Individual pricing, depending on the setup |
Support & partner network |
Large global agency and developer network |
Strong, but often agency-bound |
Only through authorized partners |
Smaller network |
More in-house driven |
Focus on individual enterprise support |
Suitable for |
D2C, B2C, fast-growing brands |
Brands with their own development team, high level of customization |
Companies with an ERP focus |
B2B shops with medium setup requirements |
Content commerce brands with development team |
Corporations with a microservice strategy and their own development team |
Comparison article |
Shopify Plus vs Magento |
Shopify Plus vs Magento |
Shopify Plus vs NetSuite |
Zoey vs Shopify Plus |
Scayle vs Shopify Plus |

Shop systems for digital products, subscriptions & niches
Not everyone who sells online needs a complex shop system with inventory management and shipping modules. Flexibility is especially important if you offer digital products, coaching, memberships, or online courses. It's important that your platform allows downloads, accepts subscription payments, and securely manages digital access.
Shopify can be easily adapted to such requirements. For example, through apps for digital downloads, online courses, or subscription products.
However, if you only have a small portfolio of digital products, Etsy as a platform. There, you can reach an existing audience immediately, but you have significantly less control over design, branding, and data.
Read more about the direct comparison in our article on Shopify vs Etsy.
In addition to classic shop systems, there are also specialized platforms that do not require their own online shop.
These include:
- Digistore24 : Billing, hosting & affiliate network for digital products
- Thinkific : Course platform with payment, community and certificates
- Copecart : Similar to Digistore, with a focus on German-speaking creators
These tools offer an all-in-one solution, but lack the design options of traditional e-commerce systems. If you focus on content, branding, and building a long-term community, you'll be better off with a customizable store (e.g., Shopify).
Finding the right e-commerce platform – 9 tips for choosing
Choosing a shop system isn't a gut feeling. It's based on clear criteria. To help you proceed in a structured manner, here are 9 key points to help you choose the right system:
- Set a budget : What monthly fixed costs can you afford?
- Check scaling potential : How easy is it to expand the shop as it grows?
- Analyze your target audience : Do you need a mobile-first UX or multichannel support, for example?
- Understanding internal processes : How does product maintenance, fulfillment, or support work?
- Test usability & backend logic : Can you or your team operate the system?
- Regular updates and security : Is the system being actively developed?
- Availability of interfaces : Is connection to ERP, PIM, CRM necessary?
- Check support quality : Are there agencies, community or 24/7 support?
- Find development partners : If you want to customize your system
If you need professional support with system decisions or technical implementation, our Shopify Plus Development Agency or the overview of our Shopify Plus Development Services can help you.
We recommend creating a simple decision matrix: Set weights for your criteria, evaluate each platform, and compare the totals. This will help you avoid making bad decisions that will prove costly later on.
When you should switch to a new shop system
Is your current shop system reaching its limits? This is often a sign that you've outgrown your existing solution or that new requirements can no longer be efficiently met.
The following indicators in particular speak in favor of a change :
- Technical limitations: If integrations no longer work, important interfaces are missing or loading times become too long, the conversion rate drops.
- Growth overwhelms the system: More products, more traffic or international markets require stable scaling and automated processes.
- Missing features: Whether multichannel, B2B logic or subscription models – if central functions are missing, it will hamper your business.
Before you switch, go through these points systematically:
- System analysis and goal definition
- Data export (products, customers, orders)
- SEO relaunch planning
- Testing phase in the new system
- Step-by-step migration and redirect management
Our tip: Work with an experienced Shopify Plus agency if you want to switch to Shopify or another enterprise system.
Conclusion – the right shop system for your online success
E-commerce shop systems differ not only in their look and feel, but above all in their technical foundation. SaaS platforms like Shopify or Wix score points with their ease of use and low maintenance requirements. Open source solutions like Shopware or Magento offer maximum customization – but require significantly more development effort.
Our recommendation based on company size:
- Beginners & Solopreneurs: SaaS like Shopify or Wix
- SMEs with their own IT resources: Shopware, WooCommerce or Shopify Advanced
- Enterprise Level: Shopify Plus, Commercetools or Scayle
If you're unsure which system is right for your business, our e-commerce agency can help you with an independent evaluation. This will ensure your platform not only works but also grows.